Shipping & Return Policy
Order Processing & Delivery
All orders are processed within 1–3 business days (Monday-Friday, excluding holidays). Estimated delivery timelines appear during checkout and vary by destination.
Return Eligibility
We accept returns within 14 days of delivery for items that:
- Are in original unused condition
- Contain all packaging materials
- Show no wear or modifications
Return Process
- Initiation: Contact customer support via email to request return authorization
- Approval: You’ll receive a Return Authorization code with instructions
- Shipping: Send items to our facility with the RA number clearly marked
- Refund: Issued after inspection via original payment method
Financial Policies
- Customers cover return shipping unless the error was ours
- Original shipping fees are non-refundable (except for our errors)
- Damaged/altered items or incomplete packages may be refused
Refund Timelines
- Standard refunds: 14+ business days
- PayPal refunds: 14-30 days (may extend to 1 month for international)